Related Articles ( Hotel )
The impact of human resource management practices on employee turnover in five-star hotels in Amman- Jordan
This study aimed to explore the impact of human resources management practices on employee turnover in five-star hotels in Amman - Jordan. It relied on an analytical descriptive research in describing the nature of human resource management practices in hotels as well as employee turnover in hotels by ...
Employee attitude and customer satisfaction in selected hotels in Kampala, Uganda
This study adopted a cross sectional survey design to investigate the effect of employee attitude on customer satisfaction in selected hotels in Kampala, Uganda. Using simple random sampling, 179 hotel employees were considered in the study. The findings revealed that employee attitude was generally ...
Studying the intentions of hotel guests to engage in green programs in Egyptian hotels
Many factors are currently pushing the hospitality sector to be more environmentally friendly. Moreover, hotel management is increasingly aware of its environmental impact, and it is gradually taking positive steps and green initiatives such as conserving water, energy-saving and solid waste reduction." ...
Effect of Islamic marketing mix integration on the decision to stay at Sharia hotels in Indonesia
By establishing Indonesia as a halal tourist destination in 2019. This has an impact on increasing tourists for vacation. In visiting a place, lodging accommodations such as hotels are taken into consideration. With so many hotels that have a sharia concept, there will be competing for customers. A contemporary ...
The Impact of Services Provided to PwDs on Customer Perceptions of Service Quality in the Hotel Business: The Influence of Gender and Educational Status with or without Disability
When PwDs engage with the persons who do not have disabilities; both parties experience a considerable level of stress. While relating to PwDs, subjects with no disability have higher emotional distress and physiological arousal, less verbal behavior variability, less motoric activity, and dismiss connections ...
CUSTOMER PERCEPTION ON SERVICE QUALITY IN THE HOSPITALITY SECTOR WITH A FOCUS ON HOTELS IN ABEOKUTA, NIGERIA
The hotel industry is largely dependent on service quality and customer satisfaction for continuous and efficient growth. The main aim of this research is to determine how perceptions of service quality have influenced hotels' operations in determining customer loyalty and satisfaction. To this end, ...