Global Journal of Economics and Business

Related Articles ( marketing quality )

The Role of Marketing Quality in Commercial Banks In Achieving Customer Satisfaction - Case Study of Gulf Bank Algeria Bechar Agency

Hadji Karima , Merzougui Zakaria , Naar Mabarka

The objective of this study is to identify the extent to which marketing quality is applied at the level of banks and its impact on customer satisfaction. Gulf Bank of Algeria agency has been selected as a case study, a questionnaire was distributed to a sample of 56 customers of this bank, analyzing ...

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